Terms of Use

Last Updated: May 12, 2026. Please read these terms carefully before using our platform to ensure a safe and verified medical experience.

1. Acceptance of Terms

By accessing or using the MedVerify mobile application and website, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to all of these terms, do not use our services.

MedVerify provides a platform for verifying pharmaceutical products and connecting users with licensed health providers in Nigeria. Our service is designed to enhance patient safety and medication authenticity.

  • You must be at least 18 years old to create an account.
  • You are responsible for maintaining the confidentiality of your credentials.
  • User accounts are non-transferable and personal.
2. App Usage & User Conduct

MedVerify grants you a limited, non-exclusive, non-transferable license to use the application for personal, non-commercial health verification purposes.

Users are strictly prohibited from:

Reverse engineering the verification algorithms.

Using the app for any fraudulent medication sales.

MedVerify App Interface
3. Payments & Subscriptions

While the core verification feature is free, MedVerify offers premium services such as detailed pharmacist consultations and medication tracking for a fee.

Refund Policy

Consultation fees are non-refundable once the session has commenced. For medication order errors via third-party partners, users must refer to the specific pharmacy's return policy facilitated through our dispute center.

4. Medical Disclaimer (Critical)

MEDVERIFY IS NOT A REPLACEMENT FOR PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

All information provided through the app, including medication verification results, is for informational purposes only. Verification of a package does not guarantee the biochemical efficacy of the contents, which can be affected by storage conditions outside our control.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or medication dosage.

Emergency Notice: If you think you may have a medical emergency, call your doctor or local emergency services (112 in Nigeria) immediately.